Reverse Logistics

Reverse Logistics

Reverse Logistics is the process of handling return of products from a consumer or a retailer to a manufacturer through the use of the supply chain. Reverse Logistics also encompasses recycling of packaging and containers, reconditioning or refurbishing of products and disposition of obsolete goods. Reverse logistics is one of the least focused areas for many companies. However, the ability to recuperate assets and revenue in the supply chain is causing a refocus in this area. There is a lack of understanding of what is being returned and why. The strategies followed in reverse logistics are disparate due to the type of SKUs being handled. For example, an online consumable retailer and an electronics retailer.

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